Cancel your AussieHost.com account

[Aussie Bob]

1. Access the AussieHost.com helpdesk. (How to)

2. Then enter your email address that you signed up with and your password. This information can be found at the end of your AussieHost.com welcome email.



If you're having access issues, please contact us at sales@aussiehost.com

4. Then click "Submit a Ticket" link -



5. Then select the "Billing" department -



6. Then complete the ticket form and press "Submit"



Your ticket has then been sent to our helpdesk and we will process your cancellation request from there. Please be sure to have a copy of your files, before you request your cancellation. At the time of processing your cancellation, we will delete your files and cancel your billing account.

AussieHost.com 30 day No Hassles money back guarantee -

If you have purchased your AussieHost.com account, and wish to cancel in the first 30 days, you can request a refund, when cancelling your account. If you have prepaid 3mths, 6mths or 12mths, then you will be pro-rata refunded, when you cancel. If you wish to receive a refund, you must specifically request the refund, when cancelling your AussieHost.com account.

If you request a refund, after the billing batch has been processed, beyond the first 30 days of use, no refund will be given. You must request your refund before we process the billing batch on the 1st of each month.

Please note - Refunds are given less the transaction fees (AUS$1.00 + 5% of transaction) incurred by AussieHost.com in processing your original payment. Refunds are also made at the end of that month's billing cycle.